Walk-In Latch & Release Options — W38-1000, W38-1500, W38-2000, W28-2400, W28-2400-SS

Component Hardware Walk-In Door Latch and Inside Release Options

Select the Component Hardware latch or inside release required for your commercial walk-in cooler or freezer door. This listing offers W38-1000, W38-1500 and W38-2000 latch configurations, plus separate W28-2400 and W28-2400-SS inside-release options.

Each selection is a separate purchasing option. Match the latch to the door offset and the inside release to the door thickness and operating mechanism. Selecting an inside release does not include an exterior latch.

Manufacturer / OEM References and Options

Function and Construction

The W38 latch engages its strike to hold the door closed. The series uses a forged-brass handle with stainless steel internal working parts and back plate. Its adjustable strike allows alignment within the specified offset range.

The inside release operates the matching latch mechanism through the door. Correct rod engagement, mounting position and unobstructed movement are essential. Inside releases are selected separately from the exterior latch.

Commercial Applications and Fitment

These components serve compatible commercial walk-in refrigerator and freezer doors. Confirm the original part number and installation dimensions rather than selecting by equipment brand or appearance alone.

Door offset and door thickness are different measurements. Offset describes the relationship between the door and frame mounting surfaces; thickness determines the required through-door release arrangement.

Common Service Symptoms

• The latch does not catch the strike consistently.
• The handle binds, has excessive play or shows physical damage.
• The door requires unusual force to latch.
• The inside-release rod sticks or fails to disengage the latch.

Inspect hinges, door alignment, strike position and mounting surfaces before replacing hardware. A new latch cannot correct a sagging door or damaged frame.

Before You Order

• Choose the exact manufacturer reference for the component being replaced.
• Measure the door offset before selecting a W38 latch.
• Confirm door thickness and release engagement before selecting a W28 release.
• Compare mounting-hole patterns and available clearance.
• Confirm supplied strike, fasteners and accessories for the selected option.
• Compare the full part number, including any suffix, with the supplied replacement.

Installation and Service Notes

Have a qualified service professional install and adjust the hardware according to the applicable manufacturer instructions. Check initial latch and release movement with the door open. Verify reliable inside-release operation before placing the locking arrangement into service.

Frequently Asked Questions

Does this listing include all five components?

No. W38-1000, W38-1500, W38-2000, W28-2400 and W28-2400-SS are separate options. Your order should identify the specific component required.

Which latch fits a flush door?

W38-1000 covers −1/8-inch to 3/8-inch offset, which includes flush alignment. Confirm the mounting arrangement before ordering.

How do W38-1500 and W38-2000 differ?

W38-1500 covers 3/4-inch to 1-5/8-inch offset. W38-2000 covers 1-5/8-inch to 2-1/2-inch offset.

Do these W38 options include a cylinder lock?

No. The three W38 part numbers listed here are the versions without a cylinder lock.

What is the difference between the two inside releases?

W28-2400 uses a fiberglass-reinforced polyester pushrod. W28-2400-SS uses a stainless steel rod with a brass knob. Both listed configurations are intended for a 4-inch door/wall application.

Does a 4-inch door specification mean the rod is 4 inches long?

No. The door-thickness rating identifies the intended installation. Overall rod length includes the portions needed to engage and operate the mechanism.

How can I confirm the correct option?

Provide the equipment model and serial number, original hardware markings, door offset, door thickness and photographs of the latch, strike and inside release. Call 631-873-0509 for assistance.

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