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Accessibility Compliance

PartsDirectOnline is committed to making our website accessible and usable for all customers, including people using assistive technologies such as screen readers, keyboard navigation, magnification tools, and voice recognition software.

Our Accessibility Commitment

We are working to improve the accessibility of our website so customers can browse commercial refrigeration parts, review product information, contact us, and complete purchases as easily as possible.

Accessibility Features We Support

  • Clear page headings and product titles
  • Descriptive image alt text where available
  • Readable text and page structure
  • Keyboard-accessible navigation where supported by the theme
  • Ongoing improvements to product, collection, and support content

Need Help Using Our Website?

If you have difficulty accessing any part of our website, need help finding a commercial refrigeration part, or need assistance placing an order, please contact us.

Phone: 631-873-0509

Email: sales@partsdirectonline.com

Feedback

We welcome accessibility feedback. If you experience an issue, please include the page URL, a brief description of the problem, and the assistive technology or browser you were using if applicable. This helps us review and improve the experience.

Ongoing Improvements

Accessibility is an ongoing effort. As we update our website, product pages, images, and shopping experience, we will continue working to improve usability and accessibility for all customers.

Accessibility Compliance Resources

Use OEM numbers, MPNs, SKUs, model numbers, serial plates, dimensions, voltage, and application notes to confirm commercial equipment parts before ordering.

FAQs

How do I confirm fitment?

Compare the OEM number, MPN, model number, serial tag, voltage, dimensions, and photos with the original component.